楚笛云PMS 用户协议
生效日期：2026-08-01
欢迎使用楚笛云PMS（以下简称“本应用”）。在您注册、登录或使用本应用前，请认真阅读本协议。您使用本应用即视为已阅读并同意本协议全部内容。
服务提供者：楚笛（金华）文化发展有限公司。
一、服务内容
本应用为酒店/民宿经营管理工具，提供房态管理、订单管理、入住退房、收银结算、报表统计等功能。具体功能以实际上线版本为准。
二、账号与安全
- 您应保证注册与使用信息真实、合法、有效。
- 您应妥善保管账号及密码，并对账号下的全部操作承担责任。
- 发现账号异常或未经授权使用时，应立即修改密码并联系管理员处理。
- 如您需注销账号，可在登录后进入【我的】→【个人设置】→ 页面底部【注销账号】发起申请；具体账号注销条件、数据处理方式及限制规则，以《隐私政策》公示内容为准。
三、使用规范
您承诺不得利用本应用从事任何违法违规活动，包括但不限于：
- 发布、传播违法信息；
- 侵害他人合法权益；
- 干扰、破坏系统正常运行，或尝试绕过安全机制。
四、数据与知识产权
- 您在本应用录入的业务数据（如订单、住客、账务数据）归您或您的组织依法享有。
- 酒店或集团根据自身经营管理需要决定住客业务数据的处理目的、范围和使用方式，是相关住客业务数据的管理与控制主体；本应用作为技术服务平台，在酒店或集团授权及指示范围内提供数据存储、展示、权限控制、安全防护等技术服务。
- 酒店或集团应依法向住客履行必要的告知义务，确保收集和使用住客信息具有合法、正当、必要的业务目的，并合理配置员工权限，避免无关人员接触住客敏感信息。
- 平台将依法履行自身应承担的数据安全与个人信息保护义务。酒店或集团对其自行录入、授权员工查看或导出的数据承担相应管理责任，不影响平台依法承担因自身技术服务或安全管理产生的责任。
- 本应用的软件、页面、标识及相关技术文档的知识产权归权利人所有。
五、服务变更、中断与终止
我们有权基于运营、安全或合规需要，对服务进行升级、调整、维护。必要时可能导致部分功能短时不可用。我们将尽量提前通知并降低影响。
六、免责声明
- 在法律允许范围内，对于因不可抗力、网络故障、第三方原因导致的服务中断或数据异常，我们将积极处理但不承担超出法律规定的责任。
- 您应自行对业务数据进行必要核对与备份。
七、隐私保护与通知服务
关于个人信息处理规则，请参见《隐私政策》：/privacy.html
为降低住客信息在日常操作中被无关查看的风险，订单、入住信息中的身份证号码、身份证图片和手机号码默认采用脱敏或隐藏方式展示。
- 已登录且具有相应酒店、订单权限的工作人员因工作需要查看完整信息时，应填写本次查看原因；系统不再要求重复输入账号密码。
- 完整信息按次查询，每次点击均重新发起一次查询，不设置查看倒计时，也不会将完整信息设置为持续解锁状态。
- 办理入住时，为便于前台依法核对住客身份，具有入住办理权限的工作人员可在办理流程中查看本次核对所需的明文信息。
- 系统记录完整信息查看操作，用于安全管理和问题追溯，不作为每次查看前的审批流程。
- 工作人员仅可在实际工作需要范围内查看和使用住客信息，不得擅自拍摄、复制、传播、导出或用于与酒店服务无关的目的。
为向您提供订单动态、审批结果、系统通知、业务提醒等服务，移动端可能依赖系统通知权限及推送服务能力。相关第三方 SDK、Push Token、通知权限、数据处理方式等说明，请以《隐私政策》中的披露内容为准。
八、协议变更与适用
我们有权根据法律法规及业务发展更新本协议。更新后在应用内或官网公示并生效。若您继续使用本应用，视为接受更新后的协议内容。
九、开发者信息与联系我们
如您对本协议、产品服务或账号使用有任何疑问、意见或投诉，可通过上述联系方式与我们联系。
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浙ICP备2022011899号-5
Chudi Cloud PMS User Agreement
Effective date: 2026-08-01
Welcome to Chudi Cloud PMS (the “App”). Please read this agreement carefully before you register, sign in, or use the App. Using the App means you have read and agree to all of it.
Provider: Chudi (Jinhua) Culture Development Co., Ltd.
1. The service
The App is a tool for hotel and guest-house operations. It provides room status, orders, check-in and check-out, cashier settlement, reports, and similar functions. The live version is what applies.
2. Accounts and security
- You should keep registration and use information true, lawful, and valid.
- You should keep the account and password safe, and you are responsible for operations under the account.
- If you find unusual or unauthorized use, change the password at once and contact an administrator.
- To close an account, after sign-in open Me (我的) → Settings (个人设置) → Close account (注销账号) at the bottom of the page. Conditions, data handling, and limits follow the Privacy Policy.
3. Acceptable use
You agree not to use the App for any unlawful activity, including without limitation:
- Publishing or spreading unlawful information;
- Infringing others’ lawful rights;
- Interfering with or damaging the system, or trying to bypass security.
4. Data and intellectual property
- Business data you enter (such as orders, guests, and accounts) belongs to you or your organization as provided by law.
- The hotel or group decides the purpose, scope, and use of guest business data for its operations, and is the controller of that data. The App is a technical platform that stores, displays, controls access to, and protects data within the hotel or group’s authorization and instructions.
- Hotels and groups should give guests any notices required by law, keep collection and use of guest information lawful, legitimate, and necessary, and assign staff permissions reasonably so unrelated people do not see sensitive guest information.
- The platform fulfills its own data-security and personal-information duties. Hotels and groups are responsible for data they enter or authorize staff to view or export. That does not reduce the platform’s duties for its own technical service or security.
- Intellectual property in the software, pages, marks, and related technical documents belongs to the rights holder.
5. Changes, interruption, and termination
We may upgrade, adjust, or maintain the service for operations, security, or compliance. Some features may be briefly unavailable. We will try to give notice in advance and reduce the impact.
6. Disclaimer
- To the extent the law allows, if service is interrupted or data is abnormal because of force majeure, network failure, or a third party, we will work on it but do not take on liability beyond the law.
- You should check and back up business data as needed.
7. Privacy and notifications
For personal-information rules, see the Privacy Policy: /privacy.html
To reduce unrelated viewing of guest information in daily work, ID numbers, ID images, and phone numbers in orders and check-in records are masked or hidden by default.
- Signed-in staff with hotel and order access who need full information for work should enter a reason for that view. The system no longer asks for the account password again.
- Full information is requested each time you tap. There is no countdown, and full information is not left unlocked.
- During check-in, staff with check-in permission may view the plaintext needed to verify the guest.
- The system records full-information views for security and tracing. That is not a pre-approval step before each view.
- Staff may view and use guest information only as needed for the work, and must not photograph, copy, share, export, or use it for purposes unrelated to hotel service.
To provide order updates, approval results, system notices, and business reminders, the mobile App may need system notification permission and push services. Third-party SDKs, Push Tokens, notification permission, and data handling follow the Privacy Policy.
8. Changes to this agreement
We may update this agreement as the law and the business change. Updates take effect when published in the App or on this website. If you keep using the App, you accept the updated agreement.
9. Developer details and contact
- Developer: Chudi (Jinhua) Culture Development Co., Ltd.
- Type: company
- Email: 1423311217@qq.com
- Phone: 18779325650
- Address: Jinhua, Zhejiang, China
- Support hours: Monday–Friday 9:30–18:00
If you have questions, comments, or complaints about this agreement, the product, or your account, use the contacts above.
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